You'll find lots of cloud hosting providers on the market, yet most of them are resellers who have restricted resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company by phone. The level of support that you can have via this particular method of communication will vary depending on the service provider - some provide you with professional telephone support, while others offer basic and customer support only because some issues are more time-consuming and it's quicker to be resolved via a ticket, particularly if the situation has to be escalated. Nonetheless, it's good to find that you can reach your web hosting provider because there're a lot of small issues that can be resolved easily and in a timely manner through a telephone call, not mentioning that you're able to get more details about the services even before you become a customer.

Phone Support in Cloud Hosting

In case you decide to get one of our Linux cloud hosting, you'll be able to contact our support crew over the phone for 14 hours per day. We can help you select the best plan for your sites because we believe that it's better to discuss these issues with a live person. If you already have an account, we can assist you with all sales/billing questions as well as general matters, even with some tech matters that do not need a lot of time or escalation to a system administrator because it will be better to open a support ticket for time-consuming problems so as to have all the communication in a single place. We have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours per day as a part of the support services for each and every semi-dedicated server package that we offer. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket in case you experience such an issue, still for all general, billing or small-scale technical issues you can always call us and we will assist you in a timely manner in order to save you the time you will have to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your websites on our advanced cloud platform or you will be able to get any other general info on our semi-dedicated solutions. We have local phone numbers in the United States of America, the UK and Australia as well as a global number, so that you're able to call the one which is closer to where you are.