A 99.9% Server Uptime
The chief benefit of building your own cloud hosting platform is that you do not have to worry about compatibility – you design a particular set of software apps in such a manner as to work with a given set of hardware parts. The final result is something considerably more solid and reliable, as there are fewer possible risks of failure. We’ve built our cloud hosting platform using proven hardware elements in addition to a heavily modified version of SELinux in order to create an extremely safe and secure environment for all your web sites.
That’s why, with each of our Linux cloud hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware parts provided by Juniper. In addition, on each single router, we have put a firewall with a complex algorithm to be able to sift out all suspicious requests.
In this way, in all our datacenter facilities – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money at stake, you can’t feel truly safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or in case you have to use a bit more powerful web hosting solution, like a Linux VPS servers or even a dedicated service – you’ll receive your money back in full, with no hidden costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait for hours for a response, you are aware of how maddening this can be, particularly when your website is at stake. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here and they’ll get back to you in less than one hour. And the best thing is that their average support ticket response time is below twenty minutes!