Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all of our Linux cloud hosting packages, meaning that each individual help request you submit is going to be replied to in less than one hour maximum. Our support company members are taught to very quickly resolve any case and to ensure that you get well timed information on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is provided by a crew of professional techs that are prepared to answer to your inquiry immediately. You are able to speak with the tech support team team by opening a help support ticket from your Web Control Panel or by posting us an e–mail. On business days, you can also call us on the phone or make use of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want help while operating within the Control Panel, you can always press the Help key and pick your problem in the set of articles that will come up. We have also turned a number of the posts into instructional videos. The collection of videos will come up if you click the Videos button present on the top right.