Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Control Panel you can find an in–depth Help section featuring a variety of educational articles and commonly asked questions. They are answered by our support team of skilled technicians. Simply fill in your question and our clever software will show you the most suitable answer.

  • Top quality support service

  • Educational Videos

  • For all of you who would rather find out how to sort out a frequently experienced issue by watching a tutorial video clip, we’ve added a selection of video tutorials to our Web Control Panel. All the video lessons are brief and easy to comprehend. They offer you visual demonstrations of various site management procedures.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 client support service with a 1–hour ticket response guarantee. Our team of knowledgeable techs will be available to you to reply to all the questions that you may possibly have. During off–peak times, an answer will be offered in even less than twenty minutes.