1 hour ticket response
We are devoted to providing a fast and adequate solution to every trouble ticket sent by a user. Our professional help desk staff members will examine your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average response time has proven to be twenty minutes.
An Exceptional Technical Support Service
Each member of our help desk support staff has many years of experience in the Linux cloud hosting sphere and the majority of them have been with us for at least 5 years. They all are ready to answer all your requests in the most efficient manner possible.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you’ll find an intuitive Help Center section where you can get quick hints on how you can use our web hosting services. You can see the answers to your inquiries in the F.A.Q. database, find more suggestions in the web hosting account management articles or check out the educational video tutorials.