Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Guarantee

  • Our crew of qualified professionals will try their best to respond to your assistance enquiries within approximately 1 hour. If, however, the issue you have encountered requires some help from the Admin =Team,= we’ll address the ticket to the administrator on shift and will write a note to let you know.

  • Top quality support service

  • Top–quality Client Support Service

  • Our customer assist crew will be on duty for you 24/7 to to reply to all assistance demand tickets that you send to us. We offer client support for all the software that are installed in advance on your hosting server. These include our in–house produced Web Control Panel, the preferred OS along with the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Control Panel that will come free of charge along with your virtual server, you’ll find an insightful Help section, which incorporates all you need to learn about controlling your web sites and apps. We have included a wide range of how–to reports and video courses that display the standard site managing tasks in an easy to comprehend form.