Website Migration
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Q: What precisely does website migration imply and what does it entail?
A: If your current web hosting provider can no longer satisfy the demands of your website, or when you go through continual network downtime, or if you have to wait for hours for the technical support team to reply to you, it may be a good idea to swap your hosting provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your new provider. At ASG Web Hosting, we are aware that this can be difficult and time–consuming. This is why we will accomplish all that for you for free!Our qualified technical team representatives will migrate your site content from your current web hosting provider to us. Our technicians have got lots of experience migrating websites and can take care of everything – from a normal WordPress–powered weblog or Joomla™ CMS–powered site, to a very elaborate, custom–made application.
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Q: Just how long will the web site migration process take?
A: While we cannot give you a precise time interval, since there are many variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to move your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
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Q: Do you require anything from me before you start moving my web site?
A: Yeah. We’ll require the name of the website that you wish us to migrate. We’ll also need a way to log in to your old web hosting account so that we can get the content pertaining to your web site.
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Q: My present hosting account has sensitive info inside. How can I rely on you?
A: Before we can begin the migration of your hosting account, you must first open an account with us. Opening an account with us will require that you to disclose more or less the same details you have given to your present hosting provider. We also have a very rigid Privacy Policy, which specifies how sensitive info is dealt with.
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Q: What about downtime? Will my web site be offline?
A: Your web site will work exactly like it did before with your old web hosting provider. As soon as we have finished the transfer, your site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working correctly, all you will have to do is change the NS records for your domain name. Your website will be migrated to us without any downtime whatsoever.
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Q: Will my present hosting provider need to provide any information/help?
A: While we transfer your content, your hosting provider will not be aware of the transfer at all. We will never contact them in any way.
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Q: Which web hosting platforms do you support?
A: Yes. We support all common Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, since we don’t provide Windows hosting services ourselves.We also don’t support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.